Yes, there is no extra cost for assembly if you choose our delivery option. Please note: when choosing our pick up option you will need to self assemble your items at home, if assembly is required.

Yes, you can return an item if you order something for pickup at a store and you do not like it. Please note, there will be a restocking fee if you decide to return this item.

Yes, you may convert your order to delivery by going into the store or calling Guest Services at (877) 266-7300 option 2. Please note that the applicable delivery fee will be charged in order to schedule your delivery date.

To change your pick up day, please contact our Guest Services team at 877-266-7300 option 2, 7am - 9pm Monday through Friday. If you do not pick up your items within 48 hours of transfer, the items will be shipped back to the distribution center. You can pick up the items at the Living Spaces distribution center or you will be charged a $50 fee if you would prefer another transfer to pick up at the store. You can view the full pickup policy here.

You can pick up at any one of our many locations in California, Arizona, Nevada and Texas. When you checkout online, you will be prompted to choose a store location and date of pickup. Please remember to include the person's name who will be picking up if you are not going to be present that day. You will need the receipt, original form of payment and a photo ID (of the individual who will be present) to complete your pickup.

Where do I pick up?

When picking up your items, you will not need to go back into the store. You can head to the loading docks and our warehouse personnel will assist you from there. 

For your protection, only the person named on the credit card used to make this order can pick it up. Please bring the credit card and photo ID with you to the pick-up location. For more information visit our store polices page

Items may be held at Customer Pickup for up to 48 hours. If you do not pick up your items within 48 hours of transfer, the items will be shipped back to the distribution center. You can pick up the items at the Living Spaces distribution center or you will be charged a $50 fee if you would prefer another transfer.

You will be contacted to schedule delivery or set a pick up date once your items have been received at your local warehouse. Once the pickup date is set and if you have opted to receive text message notifications, you will receive a text message when your items are available to pick up at your local retail store.

If you are inquiring about whether or not an item is still available or in our inventory please email [email protected] or Click the "chat" tab below for live chat. (If you do not see a "chat" tab we do not currently have someone available, so please email us at webhelp and we will help find an answer for you. )

If you wish to know if an item is available at a specific store location. Please view the "Displayed at these stores" tab just to the right of the product image.

All items will arrive in their original packaging.

If you purchase an item today at a store location or online you can pick up the following day. It takes at least one (1) day for us to process and transfer items to each store. You can, however, pick up the same day at our distribution centers located in Rialto, CA - Phoenix, AZ - Fremont, CA - Pflugerville, CA. Please note: same day pickup is not always guaranteed at these locations.

You can select the "Store Pickup" option at the shopping cart page. Once selecting a store, you can see all available pick up dates specific to that location. 

If you only receive the option to pick up an item at a store location upon checkout this may mean that you are out of our normal delivery footprint and you will need to contact our Guest Services team at (877) 266-7300 for further assistance regarding delivery dates and times.

Store pick up hours are between 12pm-9pm Monday - Sunday. For additional details related to pick up, please see our Pick-Up Policy here.

We are sorry to hear your item was damaged. Please contact our Guest Services team within seven (7) days from when you picked it up to report the damage. We will be happy to assist you with resolving this issue. You can reach our Guest Services team at (877) 266-7300, option 3.

Our team of individuals who handle pickup at each store will be more than happy to wrap your items in plastic bagging upon request.

For the majority of our stores, you are not able to take furniture directly from the store. After you place your order, we'll transfer the furniture to that store for pickup the next day after 12PM. For our Fremont and Phoenix stores, you are able to take the furniture from the attached distribution centers right at the time of purchase.

All our accessories (rugs, wall art, pillows, decor, etc) are available to be taken home at the time of purchase. For more information, please email us at [email protected]

Yes. If you order online, you can pick up from our Rialto distribution center. Please note, you can only pick up at this location. You cannot purchase anything from this location as this is not considered one of our showrooms.

If you are purchasing in store: In order to qualify for next day pick up, items should be purchased by 9pm the previous day. 

If your are purchasing online: All online purchases go through a verification process. They need to be verified before we can approve and transfer to a store for pick up. We also need to verify who will be picking the merchandise up. The confirmation page of your purchase will inform you if you are eligible for next day pick up.

Unfortunately, you can only use one form of payment on our website at this time. If you would like to use multiple forms of payment you will need to be present in one of our store locations.

Yes. If you order online and the item is available, you can pick up from any of our retail locations. Please note: you'll be able to pick up next day starting at 12pm. You can also select a pickup date further in the future to best fit your schedule.

Yes. If you order online, you can pick up from our Fremont Distribution Warehouse

Some accessory items we sell on our website are shipped directly from partner vendors and cannot be sent to our store locations for pick up. These items will be sent directly to your home.

All our accessories (wall art, pillows, decor, etc) are available to be taken home at the time of purchase. Please note, rugs are the only accessory item that will be unavailable to take home the same day if purchasing in store.

For the majority of our stores, you are not able to take furniture directly from the store. After you place your order, we'll transfer the furniture to that store for pickup as early as the next day.

Yes. If you order online, you can pick from our Phoenix location.

If an item is in stock and you wish to purchase today at a store location or online you will need to do a pick up on the following day. We do not sell our display pieces from our showrooms. It takes one day for us to process and transfer items to each store. You can, however, always do same day pick up at our distribution centers located in Rialto, Phoenix, and Fremont.