From the Store to Your Home: Furniture Delivery Options

Living Spaces Furniture Delivery

• Shipping is free on all orders (no minimum) in most areas. Check your area's availablity.

Is My Purchase Eligible for Delivery?

• If you are making a purchase online, you will see whether or not your item is eligible for delivery at checkout. If you only see an option for pick-up, contact Guest Services (877-266-7300), who will be able to assist you with further delivery options.

Can I Track My Delivery?

• If you want to know exactly where your item is, track it through our Delivery Tracker. While the Delivery Tracker will only display your order on the day of delivery, once it is en route, you will be able to follow your order until it arrives at your home.

Can I Have My Furniture Assembled Upon Delivery?

• While many of our items come pre-assembled, there are also some that require manual assembly. For your convenience, our one low, flat Full Service Delivery fee includes assembly! Select 'Full Service Delivery' at checkout, and we'll bring your item to your home, where you can just sit back, relax and watch as our team sets it up exactly where you please.
• For Full Service Delivery and Indoor Drop Off someone 18 years or older must be present to sign for delivery. No signature is required for Outdoor Drop Off.

Can I Assemble the Furniture Myself?

• If you would rather assemble the items yourself, make sure to look for the "Tools Included" icon on any product when purchasing online. This means that the tools mentioned in assembly instructions will be included with your new purchase, making setup even easier. If, before purchase, you are unsure of which parts of the product need to be assembled and would like to find out more, don't hesitate to reach out to our chat team (look for the chat icon when browsing furniture on our site).

What Does Easy to Assemble Mean?

• If you see an icon on a product's page labeled Easy to Assemble, this means the product takes less time than most to put together. Generally, there are also little to no tools required, no heavy lifting and no need for a second pair of hands. If you're the type of person who would rather not deal with an array of confusing parts and pieces, keep it simple with a purchase from our Easy to Assemble collections. 

Does Delivery Include Furniture Removal?

• While delivery does not currently include furniture removal, we do offer old mattress removal when you select 'Full Service Delivery' at checkout. If you need to dispose of an old mattress, notify us during checkout – in-store or online – and our delivery team will take it off your hands. Stained or soiled mattresses are not eligible.

How Can I Give the Delivery Team Special Instructions?

• If you have special instructions that the Delivery Team needs to know, record them in the “Special Delivery Instructions” field during online checkout. This will appear under “Delivery Address” during your checkout.

What Does Dropship Mean?

"Dropship" means, instead of delivery, we utilize parcel shipping to get you your items.

Can I Pick the Delivery Date and Time?

Depending on your zip code, you will be able to choose the delivery date and time. We offer morning and afternoon delivery windows. Some areas only have a single delivery time window to choose from per day. To see the delivery options for your specific zip code, visit our Delivery Options Page.

Do You Deliver to the East Coast?

Yes, we delivery to the east coast. To check the delivery options specific to your zip code, please visit our Delivery Options Page.

Can I Set a Future Delivery Date and Time?

• If you want your furniture delivered at a specific date and time more than 30 days in the future (from the date of your purchase), you can! To schedule your future delivery date, simply contact Guest Services at (877) 266-7300.

Can I Reschedule My Delivery If My Delivery Is Same-Day?

We understand that unforeseen circumstances may occur. Please contact our Guest Services team at (877) 266-730, option #2 to inquire about your delivery. Changes may be subject to additional fees.

Is There Any Way to Get My Delivery Even Faster?

Unfortunately, all delivery schedules are created the evening before based on delivery locations, assembly times, and whether or not an item needs to be picked up and returned. This process allows our delivery personnel to best maximize their time spent at each location. If you would like to adjust or request a different delivery time, please, contact our Guest services team at (877) 266-7300.

If My Items Did Not Fit in My Car, Can I Have Them Delivered?

Yes, you may convert your order to delivery by going into the store or calling Guest Services at (877) 266-7300 option 2. Please note that the applicable delivery fee will be charged in order to schedule your delivery date.

Whom Can I Contact for Delivery Support?

• If you have further questions about your delivery, contact the Delivery Support Team at (877) 266-7300, Monday through Sunday, 6 a.m. to 12 Midnight (Pacific Standard Time).

How Do I Track My Order?

You can track your order on the Delivery Tracker page located above the search bar on our home page. Please note, this tracking system will only be available on the day your order is being delivered.

I Do Not Have My Order Number But Would Like to Check Status of My Order?

Please give us a call at 877-266-7300. We'll try to track down your order based on delivery address, phone number, or email on file.