How to Customize a Special Order Item Online
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How to Order an Item with Custom Fabric
1. Customize by Color
On the Custom Upholstery page, you can find every item that is available for customization.
Once you are on an individual item’s page, you will see a preview of the fabric options. (Note: if you do not see a preview of fabric options on a product page, then the product is not available for custom upholstery.)
On the left, you will see the fabric that is In Stock. This means you can get the item in that color immediately.
On the right are the options for custom upholstery. These options are available for delivery or pickup within 6-8 weeks.
2. Zoom in on the Upholstery
To get a close-up view of the fabric, switch between three zoom levels, located above the product. You can also click anywhere on the product for an instant '4x' close-up.
3. Rotate 360°
To see the item from every angle, click anywhere on the item and drag to rotate.
4. Expanded View
To see your customized design in full-screen HD, click on the arrows located in the upper right corner of the product display box.
5. Reset View
If you want to completely reset the design to its original upholstery, click 'Reset All,' located above the color options.
Finalizing Your Custom Design
Once you've decided you can't live without your customized design, you can add the item to your cart by clicking the orange "Add to Cart" button on the right side of the tool. From there, you'll proceed to check out and complete the transaction as you normally would.
Once the item/items have been approved, the manufacturer will begin production. This process takes approximately 6-8 weeks. Once your order arrives in the distribution center, we will contact you to schedule delivery or pick up.
Note: Special Orders are not eligible for returns once received in a customer's home. Any Special Orders canceled prior to delivery are subject to a 25% fee.
Build Your Own Sectional
Did you know you can change the shape of a sectional? Check to see if the sectional is available for custom configurations on our Sectional Builder. Then, play around with different shapes, chaises and sizes and see your vision come to life, right on your screen.
Step 1: Build
You can start off with any piece you'd like to see in your sectional. No pressure here. If your mind, you can always remove it later.
To make sure it's the sectional of your dreams, get a better look at it. Play with the view tool to see it from above, below and all sides.
Once you have all the pieces you want, you're ready to move on. Navigate to the fabric customizations tab, or, if you're happy with the fabric settings, you can skip ahead and add your design to cart.
Step 2: Choose Fabrics
Finalizing Your Custom Sectional
Once you've designed the sectional of you've been dreaming of, you're ready to add to cart. From there, you can start the check out process and complete your purchase.
The process for customizations takes about 6-8 weeks. As soon as it arrives in our distribution center, we'll contact you to let you know it's ready for delivery or pick-up.
New! Design Studios in All Stores
Walk into any Living Spaces store, and you won’t be able to miss the Design Studio. Here, you’ll find a display of every fabric swatch you can use for custom upholstery, to help you get a feel for your favorite texture and color.
Want to build your sectional in-store? You can do that too. The Design Center is equipped with a station dedicated to bringing your designs to life on-screen. Our team will help bring your visions to life!
Customizing Furniture Guide
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Editorial Disclaimer: Articles featuring tips and advice are intended for educational purposes and only as general recommendations. Always practice personal discretion when using and caring for furniture, decor and related items.
